Welcome to the OrthoKC Home Page! We appreciate this opportunity to serve you. We have prepared these web pages to answer any questions that you may have regarding our policies and procedures. Please feel free to discuss any additional concerns with our staff.

• About OrthoKC

• The Doctors of OrthoKC

• Map & Directions to Orthopaedic Professional Association

• Appointment Request Form

As you may know the specialty of orthopaedic surgery is restricted to the care of bones and joints, as well as related structures such as nerves, ligaments, tendons and muscles. Sports Medicine is included within the scope of our practice, and we perform arthroscopic surgery. Other orthopaedic procedures include total joint replacements, spine surgery, carpal tunnel, rotator cuff tears, ACL, and, of course, we treat fractures, sprains and wounds.

Our doctors have qualified themselves by years of training in orthopaedic surgery and each year spend several weeks attending conferences and seminars to keep abreast of new developments in orthopaedic care.

Orthopaedic Surgeons

FREDERIC M. GILHOUSEN, M.D. - graduated from the University of Kansas and completed his orthopaedic training at the University of Oklahoma.

ROBERT M. MURPHY, M.D. - graduated from the University of Kansas and completed his orthopaedic training at the University of California, Los Angeles.

MARK J. MAGUIRE, M.D. - graduated and completed his orthopaedic training at the University of Oklahoma.

GEORGE G. ROBINSON, II, M.D. - graduated from Vanderbilt University and completed his orthopaedic training at the University of Kansas.

Prem Parmar, M.D. - graduated and completed his orthopaedic training at University of Ottawa, Canada.

Greg J. Folsom, M.D.

Jon D. Schultz, M.D.

Doctors Gilhousen, Murphy, Maguire, and Robinson are all Board Certified in Orthopaedic Surgery. In addition, Drs. Murphy, Maguire and Robinson are trained in Arthroscopic Surgery procedures. Dr. Katta is Board Certified in Physical Medicine and Rehablilitation and Electrodiagnostic Medicine. Dr. Parmar is Board eligible in orthopaedic surgery.

Physiatry

S. REDDY KATTA, M.D. - graduated from Rangaraya Medical College in Kakinada, India. He then trained additionally at the French and Polyclinic Medical School in New York as the house physician for orthopaedic surgery. He completed his Physical Medicine degree at Baylor in Houston, Texas. Dr. Katta has worked at Tulane University and the VA Medical Center in New Orleans, Louisianna.

More about our doctors.

We take pride in our office staff as well. They are well trained, knowledgeable, capable and caring people who will do everything possible to help you in any way they can. Many of them have received professional certification in their respective fields.

APPOINTMENTS

In an attempt to provide efficient delivery of your health care, patients are seen by appointment only. The staff are instructed to ask you a few questions about the nature of your problem so that your care can be properly directed and sufficient time arranged for your visit with us. You should bring your X-rays, health insurance cards and a referral form from your primary care physician to your appointment.

Appointments can be made by phoning the office during our regular hours from 8:00 am to 5:00 pm, Monday through Friday. If you require emergency attention outside of our regular hours, one of the doctors on call may be reached by calling the office telephone number.

Please call to cancel your appointment if you cannot keep it or feel you no longer need to be seen. Our staff can reschedule the appointment and let another patient be seen in your time slot. This allows us to accommodate the scheduling needs of other patients.

PLEASE NOTE
If you were injured at work, we need a workers compensation insurance denial or approval. Approvals must have the insurance name address, telephone number and a contact person. Denials are required for your health insurance to pay for your services. Without this information you will be solely responsible for your medical costs.

TELEPHONE

Our telephone is answered 24 hours every day. After regular office hours and on weekends, the phone is answered by out answering service who will notify the doctor on call of any emergencies.

PRESCRIPTIONS

If you have medications to be refilled, please call the prescription to your pharmacy and they will contact our office for authorization. Prescriptions will not be issued nor refills authorized after hours or on weekends. The doctors cannot issue a prescription or refill when your medical record is not available.

FEES & PAYMENT POLICY

The office visit charge is determined by the service performed. Payment is expected at the time of the visit; unless other arrangements have been made. If you have insurance, we will submit a claim for you and will request that the insurance company reimburse us directly. Small fees are required before disability claim forms will be completed. They will not be completed on the same day of service. We feel that our fees are appropriate and fair. If, however, you have any questions regarding them or a statement you have received, please ask us.

Our collection policy is a necessary part of assuring the financial resources necessary to maintain this health care facility for our patients.

CHARGES FOR ALL SERVICES PROVIDED IN THE OFFICE ARE DUE AND PAYABLE AT THE TIME OF SERVICE.

We accept the following methods of payment:
CASH, CHECK, MASTERCARD or VISA.

PLEASE NOTE:
We will bill all insurance for whom we participate with as a provider. However; we do not file auto insurance or third-party liability claims and all fees are the patient's responsibility at the time of service.

If you encounter difficulty in filing your insurance claim or in getting reimbursed, we will be glad to assist. However, we feel that the basic responsibility for payment tests with the patient. Furthermore, we do not feel that a liability action against someone else is reason to delay your payment of our charges. Payment of our bill is the responsibility of the individual who has received the treatment not the attorney or party being sued.

If your account becomes past due we will take action to recover the amount due within 90 days of the initial billing. Therefore, please do not ignore statements you receive. Discuss any problem in paying your account with our business office. If there is an unusual financial situation we will be happy to set up a monthly payment plan. The payment plan must be followed or we will pursue further collection efforts.

Even though the doctors desire to be on time for each patient and make every effort to do so, some delays in appointments may occur. Patients sometimes present unexpected or more complex problems than anticipated. Emergency cases and delays in the operating room can cause a delay in the schedule. Please try to be understanding should that situation arise. If your time is critical on the day of your appointment, feel free to call ahead to see if the doctor is on schedule.

REMEMBER

• Appointments must be scheduled in advance. After surgery and release from the hospital, call our office to schedule your initial post-surgery office visit.
• Bring your insurance cards to every office visit. If your insurance coverage changes, please notify the receptionist.
• Please notify the receptionist of any change in address, phone number(s), employment information, marital status, or primary care physician.
• If you need a referral it is your responsibility to bring it to your appointment. Otherwise, your appointment will be rescheduled.
• Bring any X-Rays taken by another physician, hospital or emergency room. If you have X-Rays and do not bring them, your appointment will be rescheduled.
• Prescriptions and prescription refills will not be given after regular office hours, on weekends or holidays.
• Please be prepared to pay for your services. If you have a fixed office visit co-payment, it is due prior to being seen. If you are self-pay or the claim is auto insurance, you are required to pay for your medical services at check out. If you cannot pay at the time services are given, please discuss this immediately to arrange a payment plan.

We trust that your visit to OrthoKC will be both pleasant and helpful. Our entire staff is interested in your good health and any comments or suggestions that may lead to better service for our patients will be most welcome. Please address your remarks to the Medical Director or Business Manager.



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